Frequently Asked Questions

Frequently Asked Questions2019-10-11T12:55:24-05:00

T-Shirts

How do I figure out the correct size to order?2019-10-10T13:01:22-05:00

The best way is to grab your fav t-shirt from your closet and measure it. Lay it on a flat hard surface and measure the width (armpit to armpit). Then measure from the neck to base of t-shirt. Then check our handy dandy measurement guide and select the size that is closest to your measurements.

Are your t-shirts stiff or scratchy?2019-10-10T12:45:52-05:00

Nope! Our t-shirts are as soft as a box of kittens. All t-shirts are Softstyle 100% Ringspun Cotton.

Will my t-shirt shrink?2019-10-10T12:46:35-05:00

Our t-shirts are made with preshrunk cotton.

Do your t-shirts have a tag?2019-10-10T12:48:50-05:00

No. Tags are super annoying.

Are your shirts junior cut?2019-10-10T13:14:30-05:00

No. Our shirts are unisex in size. If you prefer your t-shirts a bit form-fitted, order a size down. Be sure to review our sizing chart to ensure the right fit.

Shipping, Returns or Exchanges

How much is shipping?2019-10-10T12:53:09-05:00

Shipping is FREE for orders over $15 or a flat rate of $2.99 for orders under $15

 

I want to wear my t-shirt right now! When will I receive it?2019-10-10T12:50:56-05:00

Since teleportation isn’t an option, we ship our t-shirts within three to four business days via USPS mail.

I ordered the wrong size; do you offer exchanges?2019-10-10T13:26:02-05:00

Of course! Contact us at [email protected] with your name, mailing address, phone number, order number, and what item you would like to exchange.

How do I return an item?2019-10-10T12:43:04-05:00

Our 100% Happiness Guarantee is simple: we want you to love what you ordered! If you’re not satisfied with your order, let’s make it right. Returns are accepted within 30 days of the delivery date. Items returned must be unused, unworn, and unwashed. Contact [email protected] to begin your return request. Please include your name, mailing address, phone number, and order number.

Do you ship internationally?2019-10-10T12:54:12-05:00

Not at this time. We currently ship within the 48 contiguous United States.

Contact Hold the Gluten

I have other questions; how do I contact you?2019-10-29T16:03:54-05:00

Give us a shout via e-mail [email protected]

Miscellaneous Questions

Why Hold the Gluten?2019-10-10T12:58:52-05:00

We all need a little help from our gluten-free friends. Mother/Daughter team Maureen and Emma Stanley both have Celiac Disease and personally understand the challenges of living life gluten-free. This website is a gluten-free zone filled with education, support & a bit of shopping on the side.

I like your t-shirts, but really want a coffee mug, hat, or sweater for my llama.2019-10-10T12:55:38-05:00

We plan to expand our inventory options, so make sure you sign up for our newsletter for the latest announcements. Sadly, gluten-free llama sweaters won’t happen.

Where are your products made?2019-10-10T13:54:16-05:00

All of our products are made in the United States.

What’s your Privacy Policy?2019-10-10T13:22:43-05:00

Hold the Gluten takes your privacy very seriously. We will never sell or share your personal information. When you provide your address, phone number, email or payment information during the ordering process, this data is used for order fulfillment purposes only. Please see our full Privacy Policy for more information.